Tell us what is broken
Use the form or call directly so we can start with the most urgent symptom first.
Emergency website support
Your Website's in Trouble. We Fix It Fast.
Hacked, down, broken or just not working? Website Medic helps Australian businesses diagnose issues quickly and move toward a safe fix.
Australian team
Fast diagnostics
Clear next steps
Payload-managed content
What has gone wrong?
Choose the closest issue
Card copy and images are managed in Payload → Services (featured on home + list image).
Website Down
Downtime needs fast triage across hosting, DNS, certificates, plugins, and recent deploys.
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Website Hacked
Urgent malware, spam, or compromise issues need calm diagnosis and a safe recovery plan.
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WordPress Help
WordPress issues often stack quickly after updates, plugin conflicts, login problems, or hosting changes.
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AI Website Help
When an AI-assisted build gets stuck between prototype and production, experienced hands can close the gap.
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Google Ads Help
Tracking, approvals, spend, and suspension issues often need both technical and account-level review.
Learn more →We diagnose fast
We work from triage, evidence, and rapid identification of the likely fault line.
We map the next step
Whether the answer is a quick fix or a larger cleanup, the handoff should be clear and practical.
Social proof
Calm, expert help for stressful moments
★★★★★
They quickly diagnosed what had gone wrong and gave us a calm, practical path back online.
Sarah P.
Northside Dental
WordPress
★★★★★
The site issues were explained in plain English and the urgent fixes were prioritised properly.
Daniel M.
Coastal Trades
General website support
★★★★★
Exactly the kind of senior website help you want when a build is close to launch and behaving strangely.
Priya R.
Launchpad Studio
Framer
FAQ
Questions people ask before reaching out
How fast can you review my website issue?
We prioritise emergency triage during business hours. Exact SLAs depend on scope—confirm final wording before launch.
Can you help if my site was built with AI tools?
Yes. We support Base44, Lovable, Webflow, Framer, Cursor, Bolt.new, Replit-based builds and more.
What if you need more details before quoting the work?
We start with rapid triage, then recommend the fastest practical next step—no guesswork.